Beverly Office
Ronda Ziner | ronda@epmanagement.com
One of the principals of EPM and a Certified Property Manger, I have been involved in the management business since 1983 after I graduated from the University of Rhode Island with a Bachelors of Science in Accounting. In the past I have managed subsidized housing, residential market rate apartments, office buildings and commercial properties in Massachusetts, Vermont and Maine. My specialty is Condominium Management. I am a member of IREM and Community Associations Institute (CAI). I enjoy working with my brother, partner Jonathan as a team. On a personal level, when I can, I love to spent time in Tahoe and on the Cape.
Jonathan C. Ziner | jonathan@epmanagement.com
One of the principals of the EPM and a Certified Property Manager. I have has been in the Management business since 1987 after I graduated from the University of Rhode Island with a Bachelors of Science in Finance and a minor in Management. I have extensive experience in the subsidized residential division of EPM and have been working with condominium associations for years. I also manage Low Income Tax Credit residential properties, conventional apartments and single-family houses and over-see our Vermont operations.
Beth I. Gandelman | beth@epmanagement.com
Beth I. Gandelman is a property manager who came to E.P. Management with experience from two other property management companies. She also worked as a leasing agent at a luxury apartment complex and as the property manager of a subsidized apartment complex. She came into property management as a condo owner most of her life and wanting to provide exemplary customer service to the owners. She also holds a Master’s Degree in PR and B.S. in education and mass communication–and uses her communication skills to keep the owners informed through newsletters and emails. Her mantra is: “I don’t leave work until all emails are answered and phone calls returned” unless of course, she has a Board meeting or appointment after 5 p.m. She is also a licensed real estate agent. Prior to her career in property management, she worked in health care and senior living PR, marketing and sales. She enjoys working with seniors and was an award-winning marketing director for an assisted living in Danvers. Beth resides in a townhouse condo in Salisbury with her cat Lucky Tux, who is a tuxedo cat, and enjoys being able to walk to the ocean.
Paige Caswell, Property Manager | paige@epmanagement.com
Paige has spent over 20 years working in hotels in various capacities including, but not limited to Director of Purchasing and FF&E Director. As the FF&E Director she oversaw the hiring of contractors and the purchasing of all furniture, fixtures and equipment needed to complete mulit million-dollar renovation projects from start to finish. These projects included such areas as guest rooms, restaurants, bars, health clubs, the main lobby and more.
Paige is a native of the Northshore and graduated from Johnson and Wales University with a BS in Hospitality Management. She resides in Haverhill with her two children, husband and dogs, Max, and Tucker. In her spare time, she enjoys spending it with her family and taking family vacations.
As a Property Manager, Paige is tireless in her pursuit of quality and excellence. Tenant relations are essential and having good problem-solving skills are critical to giving tenants a sense of confidence in the work she delivers, making communication with vendors, management staff and residents a top priority. Overseeing the maintenance and upkeep of all properties is extremely important and leads to greater tenant satisfaction, which is key to the overall success of a property. Ensuring all requests are followed up in a timely manner is imperative.
Rich Murphy | richard@epmanagement.com
At E.P. Management I analyze and prepare the financial statements for the properties. I have a Bachelor Degree in Accounting with twenty plus years of experience. Half of my accounting experience has been in Retail and the last half in Property Management all with E.P. Management. Away from E.P. Management I like to work with my hands on home projects whether it is painting a room or building a wall in the yard. The best part of my job is taking the properties general ledger account activities and analyzing them like a detective making sure they are properly stated. My fifteen minute commute isn’t bad either.
Faye Silva | faye@epmanagement.com
I am the Administrative Assistant in the Beverly office and usually the first person you will talk to when calling E.P. I’ve been with the company since the summer of 2020, supporting management, property managers, and the daily challenge of a busy office. Most of my career has been in the corporate administrative field and in proposal management and I enjoy the change of pace in the refreshing atmosphere of a family owned business. I live on the coast with a view of the inner harbor with my best friend a sweet little Chihuahua mix who rescued me back in 2017. I enjoy the outdoors and “glamping” in my trailer at a campground in southern New Hampshire in the summer and like to vacation in warm climates in the winter.
Mariellen Ziner | mariellen@epmanagement.com
I graduated from Rhode Island College in 1987 with a Bachelor of Science degree in Management, specializing in Human Resources. After college, I worked at a paging company in the Customer Service and Billing Departments. In 1991, I married Jonathan and relocated to Massachusetts. Shortly thereafter, I began working at Daka International, a large food service company where I headed the Billing Department. I worked there full-time until 1995 when I gave birth to my first child, Rachel. I continued to work on a part-time basis at Daka until I had my second daughter, Nicole. At that time, the company closed its’ food service division and I was laid off. The timing couldn’t have been better; I was happy to become a stay at home mom while my children were still toddlers. Not long after, I began working part-time at E. P. Management doing both Accounts Receivable and Accounts Payable. Currently, I am responsible for Accounts Receivable for all properties they manage. Those duties include monthly billing, payment application, cash management, account research and tenant/owner inquiries. What I enjoy most about working at E. P. Management, (besides working with my husband), is the flexibility and autonomy I am allowed. I also am very fortunate to work in a relaxed working environment with great people who I consider not just co-workers but friends.
Carol Hickman | carol@epmanagement.com
I am semi-retired and have been employed by E .P. Management part time since September of 2016. I prepare the monthly financial statements for the properties assigned to me. I have an Associate’s Degree in Accounting from Bunker Hill Community College, a Bachelor’s Degree in Accounting from Salem State College and a Master’s Degree in Business Administration from Suffolk University. I have over 40 years of experience in accounting with my last position being Assistant Controller at a medical professional liability insurance company in Boston for 25 years. I lived in Malden all of my life up until January of 2016 when I moved to Peabody. I am an avid golfer and also enjoy playing doubles tennis and bowling.
Tess Whitmore
Tess Whitmore is property manager at Oak Hill and Memorial Hall Apartments in the great town of Ipswich and has worked in property management since college. She holds a BS in Business Administration. “What I enjoy about my work is the variety of people and projects I work on and the help and back up from EP management” When not working I like hunting and rock climbing.
Tracey Paul
I graduated from the University of Hartford in 1989 with a major on human services and a minor in early childhood. I was employed for the Department of Social Services until 1997 as a child welfare social worker and investigator of child abuse reports. At that point, I remained home to raise my two children who are currently 17 and 13 years old. I have been married for 20 years and my family and I reside in Danvers, Ma. I began employment at E.P. Management in the Beverly office in 2005, as a part time employee. I remain in the same position providing office support to the staff and enjoy my position. I have a variety of responsibilities and enjoy the friendly office environment.
Chris Pelletier
I’m one of the maintenance workers for the Beverly, Danvers buildings in the portfolio. I’m a father of three ages 17,19 and 35. Both Gateway buildings and Depot square all located on Rantoul st. are where I spend most of my time. I started my working career in residential construction for 8 years, then onto my 22 year stint running the maintenance Dept in long term healthcare between two facilities. I spent the next 5 years running maintenance in a hotel. The last 1 1/2 years I’ve spent doing maintenance for EP management. They say “if you love your job it’s not work… I haven’t worked in a year and a half.”
Inocencio (“Ino”) Lopez
Inocencio (“Ino”) Lopez joined E.P. Management in 2021 after working for Mejia Construction for 15 years and continues on with him in a limited capacity. He worked as a sub-contractor for two years for SPS. He is experienced in painting, roofing, general carpentry, and cleaning. He lives with his girlfriend and infant son, Jason, in Lynn.
Stuart Colter
Stuart Colter is the maintenance manager at Oak Hill and Memorial Hall Apartments. Stuart spent the last 35 years in the printing industry working all over the world installing printing presses as an Independent Contractor. He has easily adapted his skills to his work as a Maintenance Manager. What he likes best about working for EP Management is solving problems and being challenged. When Stuart is not working he likes to spend as much time on the golf course as possible.
Somerville Office
Michele Taylor | michele@epmanagement.com
Michele has been the Property Manager of Pearl Street Park since November 1999. As the Property Manager, Michele is responsible for the screening and certification process of tenants and for maintaining a safe, clean and secure 85-unit building for elderly (over 62 years) and disabled individuals. Michele’s care and concern for the tenants and the overall appearance of the building and grounds contributes to Pearl Street Park being one of the most desirable buildings in which to live in Somerville. Michele has an active member of the Somerville Community for most of her life. She has an Associates Degree in Business, a Paralegal Degree, a REAC Training Certificate and recently obtained her Tax Credit Specialist Certification….Check out Michele’s Pride and Joy!
William Tetterton | will@epmanagement.com
As our Maintenance Superintendent, Will is the newest member of the Pearl Street Park team, bringing over 20 years of commercial and residential experience with him. Will’s responsibilities include the day-to-day upkeep, maintenance and care of our 85-unit building and its tenants. A former resident of Stoneham, Will is a new resident to Somerville, and an active member of his local church.
Vermont Offices
Amanda King | amanda@epmanagement.com
I began working with EP. Management as a part time administrative assistant in 2017. I have since worked as a Property Manager and obtained my Certified Occupancy Specialist Certification in 2018. I now currently the Compliance Director of our Rutland office. I enjoy being a part of providing safe, affordable housing for our tenants. During the summer months, I enjoy camping with my husband, son, and my 2 dogs.
Paul Camp | paul@epmanagement.com
I live in the Rutland area, and I am in charge of the maintenance for The Bardwell House apartments. I have been employed with E. P. Management since February 2009, but have been in the maintenance-related field for nearly 15 years prior to joining EP. I am married and I have one son. Each day at work brings a new challenge. I find enjoyment in helping to solve the residents’ maintenance problems. It is very rewarding to know that you have helped make someone’s life more enjoyable.
Scott Corey | scott@epmanagement.com
Maintenance Passumpsic
I started working for EP Management December of 222. I am a native to Vermont. I have a 23 year old daughter her name is Emma. I enjoy Camping and Racing cars in my spare time. Carpentry and building things is also passion of mine. Before I came to Ep Management I worked in the Automotive industry for 28 years. I thoroughly enjoy working with EP in my field everyday is a different adventure.
Louise Graham | louise@epmanagement.com
I joined EP Management in May of 2023 as an Administrative Assistant and now as the Office Manager. I have 13 plus years in banking and customer service background. I was born and raised in Vermont. I am a new home owner and a single mom of two teenagers. I love my job. No two days are the same in this environment. We have a great team here in Rutland. I love volunteering with the high school sports program seeing as I love sports on all levels.
Tammy McLaren | tammy@epmanagement.com
Resident Services / Compliance
I started working for EP Management in December 2023 as Resident Services / Compliance. I am from the Rutland Area. Before coming to EP Management I worked in the medical field for 12 years in the records and billing department. I have two associates degrees one in business and one in human services.
I have a 25 year old son and a 19 year old daughter, I have been married for 34 years. We have 2 dogs and a grand dog. In my spare time I enjoy being with my family or reading a good book while camping with my family. I am also an ordained Minister and a notary.
I enjoy interacting with the residents and their pets in the community room and I love working with my team.
Paul McLaren | paulm@epmanagement.com
Maintenance Supervisor
Northern Vermont
I joined EP Management January of 2022, I started as a Maintenance Technician and recently been promoted to Maintenance Supervisor of the North properties. Before coming to Ep Management I worked for Carris Reels.
Having a wife of 34 years and a son and daughter I have learned many tricks of the trade being “Mr. Fix It”. I love a challenge, taking things apart and putting them back together. Which helps me in my side business “Paul’s Handy Works”.
I do enjoy spending time with my family, our dogs and going camping in the summer months.