Beverly Office
Ronda Ziner | ronda@epmanagement.com
One of the principals of EPM and a Certified Property Manger, I have been involved in the management business since 1983 after I graduated from the University of Rhode Island with a Bachelors of Science in Accounting. In the past I have managed subsidized housing, residential market rate apartments, office buildings and commercial properties in Massachusetts, Vermont and Maine. My specialty is Condominium Management. I am a member of IREM and Community Associations Institute (CAI). I enjoy working with my brother, partner Jonathan as a team. On a personal level, when I can, I love to spent time in Tahoe and on the Cape.
Jonathan C. Ziner | jonathan@epmanagement.com
One of the principals of the EPM and a Certified Property Manager. I have has been in the Management business since 1987 after I graduated from the University of Rhode Island with a Bachelors of Science in Finance and a minor in Management. I have extensive experience in the subsidized residential division of EPM and have been working with condominium associations for years. I also manage Low Income Tax Credit residential properties, conventional apartments and single-family houses and over-see our Vermont operations.
Beth I. Gandelman | beth@epmanagement.com
Beth I. Gandelman is a property manager who came to E.P. Management with experience from two other property management companies. She also worked as a leasing agent at a luxury apartment complex and as the property manager of a subsidized apartment complex. She came into property management as a condo owner most of her life and wanting to provide exemplary customer service to the owners. She also holds a Master’s Degree in PR and B.S. in education and mass communication–and uses her communication skills to keep the owners informed through newsletters and emails. Her mantra is: “I don’t leave work until all emails are answered and phone calls returned” unless of course, she has a Board meeting or appointment after 5 p.m. She is also a licensed real estate agent. Prior to her career in property management, she worked in health care and senior living PR, marketing and sales. She enjoys working with seniors and was an award-winning marketing director for an assisted living in Danvers. Beth resides in a townhouse condo in Salisbury with her cat Lucky Tux, who is a tuxedo cat, and enjoys being able to walk to the ocean.
Paige Caswell, Property Manager | paige@epmanagement.com
Paige has spent over 20 years working in hotels in various capacities including, but not limited to Director of Purchasing and FF&E Director. As the FF&E Director she oversaw the hiring of contractors and the purchasing of all furniture, fixtures and equipment needed to complete mulit million-dollar renovation projects from start to finish. These projects included such areas as guest rooms, restaurants, bars, health clubs, the main lobby and more.
Paige is a native of the Northshore and graduated from Johnson and Wales University with a BS in Hospitality Management. She resides in Haverhill with her two children, husband and dogs, Max, and Tucker. In her spare time, she enjoys spending it with her family and taking family vacations.
As a Property Manager, Paige is tireless in her pursuit of quality and excellence. Tenant relations are essential and having good problem-solving skills are critical to giving tenants a sense of confidence in the work she delivers, making communication with vendors, management staff and residents a top priority. Overseeing the maintenance and upkeep of all properties is extremely important and leads to greater tenant satisfaction, which is key to the overall success of a property. Ensuring all requests are followed up in a timely manner is imperative.
Rich Murphy | richard@epmanagement.com
At E.P. Management I analyze and prepare the financial statements for the properties. I have a Bachelor Degree in Accounting with twenty plus years of experience. Half of my accounting experience has been in Retail and the last half in Property Management all with E.P. Management. Away from E.P. Management I like to work with my hands on home projects whether it is painting a room or building a wall in the yard. The best part of my job is taking the properties general ledger account activities and analyzing them like a detective making sure they are properly stated. My fifteen minute commute isn’t bad either.
Faye Silva | faye@epmanagement.com
I am the Administrative Assistant in the Beverly office and usually the first person you will talk to when calling E.P. I’ve been with the company since the summer of 2020, supporting management, property managers, and the daily challenge of a busy office. Most of my career has been in the corporate administrative field and in proposal management and I enjoy the change of pace in the refreshing atmosphere of a family owned business. I live on the coast with a view of the inner harbor with my best friend a sweet little Chihuahua mix who rescued me back in 2017. I enjoy the outdoors and “glamping” in my trailer at a campground in southern New Hampshire in the summer and like to vacation in warm climates in the winter.
Mariellen Ziner | mariellen@epmanagement.com
I graduated from Rhode Island College in 1987 with a Bachelor of Science degree in Management, specializing in Human Resources. After college, I worked at a paging company in the Customer Service and Billing Departments. In 1991, I married Jonathan and relocated to Massachusetts. Shortly thereafter, I began working at Daka International, a large food service company where I headed the Billing Department. I worked there full-time until 1995 when I gave birth to my first child, Rachel. I continued to work on a part-time basis at Daka until I had my second daughter, Nicole. At that time, the company closed its’ food service division and I was laid off. The timing couldn’t have been better; I was happy to become a stay at home mom while my children were still toddlers. Not long after, I began working part-time at E. P. Management doing both Accounts Receivable and Accounts Payable. Currently, I am responsible for Accounts Receivable for all properties they manage. Those duties include monthly billing, payment application, cash management, account research and tenant/owner inquiries. What I enjoy most about working at E. P. Management, (besides working with my husband), is the flexibility and autonomy I am allowed. I also am very fortunate to work in a relaxed working environment with great people who I consider not just co-workers but friends.
Carol Hickman | carol@epmanagement.com
I am semi-retired and have been employed by E .P. Management part time since September of 2016. I prepare the monthly financial statements for the properties assigned to me. I have an Associate’s Degree in Accounting from Bunker Hill Community College, a Bachelor’s Degree in Accounting from Salem State College and a Master’s Degree in Business Administration from Suffolk University. I have over 40 years of experience in accounting with my last position being Assistant Controller at a medical professional liability insurance company in Boston for 25 years. I lived in Malden all of my life up until January of 2016 when I moved to Peabody. I am an avid golfer and also enjoy playing doubles tennis and bowling.
Tess Whitmore
Tess Whitmore is property manager at Oak Hill and Memorial Hall Apartments in the great town of Ipswich and has worked in property management since college. She holds a BS in Business Administration. “What I enjoy about my work is the variety of people and projects I work on and the help and back up from EP management” When not working I like hunting and rock climbing.
Tracey Paul
I graduated from the University of Hartford in 1989 with a major on human services and a minor in early childhood. I was employed for the Department of Social Services until 1997 as a child welfare social worker and investigator of child abuse reports. At that point, I remained home to raise my two children who are currently 17 and 13 years old. I have been married for 20 years and my family and I reside in Danvers, Ma. I began employment at E.P. Management in the Beverly office in 2005, as a part time employee. I remain in the same position providing office support to the staff and enjoy my position. I have a variety of responsibilities and enjoy the friendly office environment.
Chris Pelletier
I’m one of the maintenance workers for the Beverly, Danvers buildings in the portfolio. I’m a father of three ages 17,19 and 35. Both Gateway buildings and Depot square all located on Rantoul st. are where I spend most of my time. I started my working career in residential construction for 8 years, then onto my 22 year stint running the maintenance Dept in long term healthcare between two facilities. I spent the next 5 years running maintenance in a hotel. The last 1 1/2 years I’ve spent doing maintenance for EP management. They say “if you love your job it’s not work… I haven’t worked in a year and a half.”
Inocencio (“Ino”) Lopez
Inocencio (“Ino”) Lopez joined E.P. Management in 2021 after working for Mejia Construction for 15 years and continues on with him in a limited capacity. He worked as a sub-contractor for two years for SPS. He is experienced in painting, roofing, general carpentry, and cleaning. He lives with his girlfriend and infant son, Jason, in Lynn.
